1 reviews | Active since Jun 2012
no service or feedback
<p>on the 6th of december 2016 i went to fnb zevenwacht to close my cheque account. the lady that hepled me couldnt close it and she had to call someone somewhere. that person gave her another number to call and after trying a few times she couldnt get hold of that person. She told she is going to send an email and will contact me as soon as she receive a reply. i havent received any feedback and im still waiting. maybe they want to squeeze some more fees out of me. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Hi
Some one from zevenwacht branch did call me to say i can come in and close the account. Today was the first time i got time to do it. I went to stellenbosch fnb and they told me there is a hold on my account. They told me to call the credit department myself but they dont answer their phones. I really dont know what to do anymore.
Hi
Some one from zevenwacht branch did call me to say i can come in and close the account. Today was the first time i got time to do it. I went to stellenbosch fnb and they told me there is a hold on my account. They told me to call the credit department myself but they dont answer their phones. I really dont know what to do anymore.