MH
Madelein H

1 reviews | Active since Mar 2009

28 Sept 2016, 10:37

No service no loyalty received from First National

<p>I requested First National Bank to stop all my debit orders when i got retrenched. They subsequintly froze my account. I started new employment and i want my salary to go into the account. I deposited an amount into the account to assist them to open the account again before my salary go into the account again. Lucky i did not put my salary into the account as they refuse to open the account again. Their service as a platinum card holder is the worst that i ever seen from any bank. I will not recomend anyone to ever ever use the bank. All the adverti*****ts that they do is such a lie.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2016, 12:58
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)