No Service level, no communication, not suitable for HNWI, better banking products out there

I have several accounts with FNB including a money market account with a very sizable fund, a credit card and cheque account both with large positive funds. Last week I received a threatening email stating that my accounts would be frozen if I did not sign a form giving my ex wife of 8 years full authority over my accounts. I tried to query this with both the originator of the email and my personal bankers who after a full week still have not got back to me. I have now been forced to withdraw all funds and find a new bank (Investec BTW). I finally received a response from my private banker offering to assist with my closing of my accounts. Still no explaination re the threat and bizarre request re my ex wife. I had been with FNB for almost 2 decades. People, there are far better offerings out there than FNB. Since the introduction of their banker suite, service has failed miserably and with banking, people only change as a last resort. This is how bad FNB has got!