NO SERVICE FROM PRIVATE CLIENTS BANKER

Item: FNB (First National Bank)
Rating: 2
Author: dees D

I have made numerous requests and online queries over the past month via online banking and even via direct email but my so called personal banker never responds to my queries. FNB boasts about their services via adverti*****ts however the reality is that this service does not exist. A service which I pay for by way of my higher banking fees for a private clients account

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Apr 2016, 08:09

Hello RamsunderD,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 897542.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Apr 2016, 08:09

Official