1 reviews | Active since Aug 2016
No service from Private banking
<p>I have inquired to upgrade my current platinum banking to private banking a while ago, I have emailed 3 times already without response.</p> <p> </p> <p>is this the level of service i can expect from private banking? then why bother, I would rather then go to Absa.</p> <p> </p> <p>Please get in contact with me by close of business today otherwise I am moving to Absa Wealth. </p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I escalated the matter to a subject matter expert to provide you with assistance and feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I escalated the matter to a subject matter expert to provide you with assistance and feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one)