SP
Shane P

1 reviews | Active since Jun 2016

21 Aug 2017, 16:34

No service from Personal Banker

I just wish to complain about my personal banker, Moloto, Mosomane at FNB private bank. I emailed him a query and he initially responded but has since ignored my follow-up queries. I would like to lodge a complaint against him. I also want to be switched to another banker as I have no faith in his abilities due to my account being a security risk.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2017, 09:58
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)