IK
Iqbal K

1 reviews | Active since Mar 2009

23 May 2016, 08:44

No service from FNB Premier

<p>On the 17th May I logged a problem with FNB on the website. I was sent 2 mails confirming that my problem would be addressed in 14 hours. 6 days later, I have had no calls, nor any emails relating to my issue. Tried calling the help desk but that proved fruitless as well. This is absolutely shocking service from FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 May 2016, 10:08
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 926587.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)