No service from FNB Fleet

We have been unable to download our FNB Fleet statements for July and August in PDF. I contacted Fleet support on the 21st August and was told they are investigating the issue as they have the same problem on their side. I received no further feedback. I then tried to download our August statement and still get the same error message. I contacted Fleet support on 5th September to ask for both the July & August PDF statements, including our client service consultant Thembinkosi Mahola and to date I have had no reply, even though the auto reply says someone will contact me within 2 days. I then emailed the lady who assisted us to open the account, Ilse-Marie Mooi including both Thembinkosi and Fleet Support and she replies to say I must contact Fleet Support, even though I have clearly advised in my email to her that they are not responding to my emails. Hopefully I can get better service from FNB Fleet though Hello Peter. Service was amazing when we wanted to open the account, but after sales service is absolutely pathetic.