1 reviews | Active since Dec 2017
No service from FNB
I have received ********** debits on my account, this will be the second time this happens with FNB. The previous time this happened it was a different account as well as a different amount. The transaction has no description, no company name or information.
I have been on the phone with FNB for the last 35min with no response. I am extremely unhappy with the service I am receiving.
This will be the second time I have to post on Hello Peter because FNB just does not help me.
Good day Adam,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Adam,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)