CC
Corne C

1 reviews | Active since May 2016

19 Sept 2018, 05:32

No service from FNb

I've sent through a credit card transaction dispute as the goods were never delivered to my hotel, and I need the transaction reversed. 2 weeks and 2 emails later no response and feedback.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2018, 08:31
Official

Good Day Corne Coertze ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to Credit Card to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***