1 reviews | Active since Nov 2014
No service from FNB
More than a week ago I mailed FNB for bank statements of 2008, the tax year, I have received no mail yet, I proceeded to phone FNB, after 11 min on my cell phone (on my account) I spoke to a friendly lady named Precious, she informed me that she will send the statements to my mail address, it`s been 2 days and still no mail. Its a simple mail, I can send a mail from my phone to my laptop and receive it within a few minutes.
Good Day Charl .
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Charl .
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***