1 reviews | Active since Nov 2012
No service from business banking
<p>Logged an equiry in November 2016 re a transaction on 15 October 2016. Completed all the necessary forms. To date, I have received no feedback, no reversal, nothing. FNB on-line banking works like a charm but if you have to deal with FNB staff you are in trouble because ........ they don't want to help you, they are not competent to help you, they are not interested in you? I am not sure what the reason is but it is rather pathetic.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)