no service for private clients FNB

App**** for a personal loan, need the money urgently.<br> <br> Submitted my application a week ago, still no cash.<br> <br> I have to phone numerous times to get hold of my private banker only to hear that some document is missing from my application.<br> <br> Should a bank not have you're bank statements....?<br> FNB has financed all my stuff, now they need my work contract.<br> On day six of waiting for feed back they ask me to sign my payslips and resend it, like they cant compare it with my bank statements...?<br> <br> Really unacceptable especially considering the fee you pay for an account.