NO SERVICE FNB

SHOCKING SERVICE / INCOMPLETENCE. Fnb lives in tey newspapers and awards - their actual service towards a customer of more than 30 years nonexistent. How is it possible after 2 months I still cannot open a FNB youth account for under 18. You CallCentre directs me to the Banking App. DO YOU KNOW - that the under 18 youth account is not there to open. I app**** on the website / still waiting for any form of commu8nication / a week leader when calling your CallCentre I am told documents outstanding/. HOW SHOULD I KNOW THIS?????? Must I go and read it between all your **** awards - or do you really care about customers??? PS when calling private banker her voice box i full 0 what's the use?? Does this mean so many complaints????