CJ
Christopher J

1 reviews | Active since Oct 2010

12 Oct 2022, 17:24

No service.

Another review for FNB, went into the branch today,new flashy brand, FNB consultants running everywhere to assist the three people in your branch, really trying, but your system is failing, your support and feedback is non-existant, just copy-paste emails. Took me 30 plus minutes to withdraw R8000, I asked your consultant and she said "no comment", "we trying our best sir?" You cannot do this to customers and your customer facing employees. Your systems dont work.

So you updated your brand, website, removed the incorrect telephone number and opening hours, and now just an email address so it will take over a week just to get somewhere. You really have to look into this, cause I promise month end is going to be a nightmare for your customers.

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