bB
botma B
1 reviews | Active since May 2016
03 Dec 2019, 18:59
No service!
After being customer number 100 and something twice, I still don't have an answer or a response. I don't know why I have to approve a transfer (from my own account in Canada) to myself every time. I tried to do it this morning and had problems on the app. And now on the website, the transaction is gone. I need this sorted ASAP!
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Dec 2019, 11:52Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Dec 2019, 11:52
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***