VM
Vedwan M
1 reviews | Active since May 2018
26 Dec 2018, 13:50
No Service Delivery
I cannot believe a large banking institute does not run skeleton crew in their call centre been trying to reverse a debit order for 3 days on the 24th I waited 103 minutes for someone to answer my call and then the agent cut my call.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
27 Dec 2018, 14:08Good Day Mr. Mannilall,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Enquiries department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Enquiries department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply27 Dec 2018, 14:08
Official
Good Day Mr. Mannilall,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Enquiries department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Enquiries department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)