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How can we help you? : I've been requesting that my account be closed since August 2017. My account was never closed and in March i saw that bank charges accumulated to just under R1800.00 after i had requested the account to be closed. I then settled the amount and again requested that the account be closed in March 2018. The account still was not closed. I was then told that because i am under debt administration for my loan and credit card i need to send a letter to frbdebtreviewcentre which i did on 29/03... acc still not closed. i followed up on 25/04 and was told to resend the email to wealthcard in order to close the acc and waive any charges. To date... no response, acc still open and bank charges accumulated again to just under R400 after i was reassured by the consultant that the account would be closed and all charges would be waived.