No Service

FNB use to be be a bank that was innovative and had good customer service. Now there is no customer service and lots of hidden fees and exorbitant charges.

My mom has an account that has her pension pain into and the account been verified several times in branch and via the FNB website. Now its been blocked for no reason.

I have made a purchase as well before using my credit card and the payments over the 24 months was suppose to be interest free on budget. Yet FNB is charging me interest on my installments.

Spoke to ten different people and emailed. No feedback.

No wonder banks like Capitec and Discovery are doing so well.

FNB overall has just become a useless bank that rips off people with extra costs and hidden fees.