LT
Ludwig T

1 reviews | Active since Nov 2019

06 Sept 2022, 13:05

No Service

Seems like the only way you get service is if you complain, so lets try this again:

FNB linked my home loan to the wrong bank account, and it seems impossible to get that fixed. I tried emailing them (the got back to me and said they will give me a call the next day). That call never happened. The personal I dealt with was Bonny.

I followed up each day to date with no feedback.

I phoned in today and first was told I need to contact my banker, then I was advised its the business department I must contact, then I was told its home loans, then I was told its the online banking department, and then while I was transferred again, the call cut after 43min... (while transferring). I can say with all honesty that I wish I never took a loan from FNB

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Replies (1)
LT
Ludwig T's update13 Sept 2022, 10:00
Reviewer Update
a week later and yet no resolution or feedback. I had one respond last week Wednesday, and nothing since, after following up each day.