1 reviews | Active since Jun 2016
No service at private banking
<p>I have emailed my private banker x4 times and submitted 3 messages to her via internet banking and the banking app, but no response. I've now submitted a complaint on FNB's website which they say will get a response within 48hrs. Maybe I will get better response through social medai because working through FNB's "systems" do not work...</p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 989813
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 989813
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)