1 reviews | Active since Aug 2017
No service at FNB
The ATM did not return my card and it was cancelled. FNB told me a new card is automatically ordered but this is now 3 weeks and I did not receive a phone call, sms or email keeping me up to date. Today I phone the call center to find out what is going on and the lady told me to pay R90 AGIAN to reactivate a temporary card. Sorry **** this this is the worse service ever and I must keep on paying and did not receive any service at all
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will
provide you with feedback.
The complaint reference number is 126902.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will
provide you with feedback.
The complaint reference number is 126902.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)