JB
Jacobus B
1 reviews | Active since Dec 2019
03 Dec 2019, 13:50
NO SERVICE AT ALL!!
Private Client Services, paying through your ears for banking fees, but when you send an email to private client services, they take days to respond! This is unacceptable!!! Email , not to speaking that you wait 3 hours for the online chat system!!!! I am so disappointed in this service!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2019, 16:27Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Dec 2019, 16:27
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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