1 reviews | Active since Apr 2016
No service at all
My cards were ****** last week wednesday. I ordered new ones and I was told 3 to 5 days delivery. I have called yesterday and today and all fnb can tell me is that my card is with fnb 838 branch. This branch does not even exist. Then they tell me to cancel the order and reorder it to pick up at centurion branch. How can you lose my cards? I cannot pay for anything. The worst service in the world. Ever.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 919234.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 919234.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)