JM
Jose M
1 reviews | Active since Oct 2013
28 Mar 2015, 08:01
No Service anymore
My Card expired and FNB failed to notified me were I could not pay for goods.<br> When I went to the bank to collect my new card they could not answer me why they did not inform me of my new card.<br> I then used my new card to fill up with fuel to find out that my new card dose not work.<br> I would like to know for what reason am I paying bank charges as the service is not there.<br> Till date my card has still not been sorted out.
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FNB (First National Bank)'s replyOfficial
30 Mar 2015, 08:54Hello JOSE.MELENAS,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657012.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657012.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Mar 2015, 08:54
Official
Hello JOSE.MELENAS,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657012.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657012.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)