NvdM
Natalie van der Merwe
1 reviews | Active since May 2014
30 Jan 2015, 15:50
No service and *****
I app**** for the e-wallet service to pay staff with less risk. It has been a disaster so far. Since Dec three of my employees bank accounts has been cleared out. I have spoken to the call centre on a number of times with promises of emails and the last agent said they would contact me,which was 3 days ago! This is terrible service! And I am so worried to use this service again!
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2015, 16:55Hello Natalievdmerwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 614698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 614698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jan 2015, 16:55
Official
Hello Natalievdmerwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 614698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 614698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)