No service and bad attitude of the Bank NO HELP

When my mother passed away and I needed to get info for the Master Of The High Court, I was chased away like a dog. After presenting the letter of authorisation of the Master Of The High Court the staff of the bank were not willing to give me the figures. <br> After handing in all the documents required I was informed that it will take two weeks to have a response.<br> It has been more than three weeks and nothing. Even the bank manager is not there.<br> <br> It once again has become as clear as daylight that there is no commitment at First National Bank and the service I am receiving at the bank will also escalate to other customers, ESPECIALLY if you are not around anymore.<br> By the service I have received I advise that anyone should think twice before using First National Bank, because you will be most likely treated the same way.