No service

My son and I opened a business in December and app**** through FNB Business Banking. Firstly we only received our documents on the 10th of February with proof that the account was opened. We needed the whole FNB solution with the payroll and invoicing system but you are only able to access these functions through online banking.<br> <br> The business banking was linked to my personal internet banking profile thus my son is unable to use it. We went into the Pinnacle branch in Nelspruit to sort out the internet banking, gave my son full signing powers on the account because we are 50/50 partnership and hoped that the business account would now be linked to his personal profile too, which was not and the branch suggested we close the account and reopen it in the branch which is not ideal as there are already invoices that went out with those banking details. <br> <br> We are also unable to use the functionality to apply for a BEE certificate. None of the functions are working and I can't give someone else access to the business account without them seeing my personal account information.<br> <br> We went into the branch, sent emails and phoned and no one has been able to assist! Very disappointing.