No Service-

So, I had the opportunity to settle some of my accounts and I decided to close of my loans with FNB. Wow, what a pain. First we started off with the settlement quote. On the app, as the call center agent pointed out to me, that I can see the settlement amount on the app. Well, that does not match the settlement letter sent to me, upon asking the agent why, she simply put the phone down in my ear. Nice. So I followed the steps, payed the money into said accounts, mailed POP to Finance@FNB, and guess what. No response and the loans are still showing as per normal with the next debit dates? THERE IS NO CUSTUMER SEVICE! I think id have better luck getting my soul back from the devil. Do think twice before doing business with FNB. Read the reviews, it is a clear reflection of their no-care attitude.