1 reviews | Active since Jul 2012
No service
<p>Well after problems with my card was sorted, fnb never activated my card. Also my hold was supposed to be lifted in Menlyn branch. Never done. I was stuck at a filling station for over an hour in Witbank. I called the bank waisted airtime as the lady activated my card but account was still blocked. So i was humiliated again as my card was declined again. Lucky the fuel station manager allowed me togo to fnb. Witbank fnb was great and both Thabo and Prudence were very helpful and got me going. If it wasn't for them you would have lost my new account. Will see if I bring my business account to you. I lost over 2 hours in time and I don't even know how much in commission. </p>
Good day Mr. tdp007
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. tdp007
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***