1 reviews | Active since Oct 2016
NO SERVICE
<p>I wrote in on the website on my fnb app for the insurance department to call my husband as I am OUT THE COUNTRY. ATTACHED HIS DETAILS. it has been two weeks almost three that I have had to send rude. Arrogant and disgusting emails to all the email addresss that I have so that I can get someone to act and get their ****en ****s off their chairs and my request actioned.....R Jacobs the IDIOT that tried to attend to the app on fb is absolutely ****en useless and aggravates people even more with her pathetic useless comment that are ****en irrelevant. Told her a million times I have emailed her and a million time the dumb ***** keeps asking me for the ****en contact details..... your people are ***********..... HOW ARE YOUR STILL WORKING FOR FNB........ useless useless and more ****en useless!!!!! PLEASE DO NOT DARE RESPOND TO ME AND ASK ME FOR DETAILS...... GO ****EN FIND THEM. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
