No service

<p>I drew money from an atm but didn't receive the total amount. Lodged a complaint with FNB. A few days later the money was put back into my account. Six weeks later I was sent an email that the ATM had dispensed the money and had balanced so fnb were going to re debit the account. They did this so I went and layer a complaint at the branch. For two weeks I have heard absolutely nothing. I cannot use my account and nobody has bothered to advise me on what is going on. How can FNB just take money from my account when clearly an initial investigation was done. This is unacceptable. Next step bank ombudsman </p>