No service
<p>I went to deposit cash at fnb mall of africa and when I got inside,they had a chair with 5 people in the queue as I joined a lady came to ask what I wanted to do. I told her I'm wanted to deposit cash and she said if it's less than </p> <p>R10,000 I should go and deposit at the atm I told her the queue outside is much longer with more than 20 people and I'm on lunch, she said it's procedure. I just don't get how fnb offers accounts for low income earning people but can't service them. I didn't realise it was a rich man's bank but now that I know, ill pass the message</p>
Good day Ms. phakathi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. phakathi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
