1 reviews | Active since Jun 2016

02 Mar 2017, 14:35

No service

<p>I went to fnb mall of africa to deposit cash for my fees and I was told the tellers only take deposits of R10000 or more. I must go and join a queue outside which had more than 20 people while there were only 6 people inside. I didn't realise fnb was now a rich man's bank. I don't understand why we have to join a long queue when there's no queue inside. I will never bank with fnb.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 15:31
Official

Good day Ms. phakathi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***