No Service

Item: FNB (First National Bank)
Rating: 1

<p>I have been fighting for 2 days now with rude and unhelpful people. First problem. Your Incontact department tries to debit my account from the 22nd of a month

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

02 Mar 2017, 10:29

Good day Ms. margaret-beyleveld

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply02 Mar 2017, 10:29

Official

Good day Ms. margaret-beyleveld

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

's updateReviewer Update

02 Mar 2017, 18:30

OK so I've gotten the new data n SMS

But you deleted off all the balances that I had. Still not happy.

's update02 Mar 2017, 18:30

Reviewer Update

OK so I've gotten the new data n SMS

But you deleted off all the balances that I had. Still not happy.