1 reviews | Active since Oct 2016
No service
<p>Im on holiday and left my card case at home. no problem ? i have online banking(my bank) so ive tried to sent myself money via ewallet. my limit was R500. it gave me a option to increase , didnt work.. after a while ive tried fnb app. u need your full card number. online(my account) i may not see the full card number? its my account for **** sakes. your call centre sucks. im prepaid , who on earth would hold more than 30min. no answer R100 airtime gone?? so now i have to get in a car. drive all the way home (which i cant R500 a day) and you say sorry?? please review your tv adds. the bank is not for me and you FNB is costing me money and time. i dont want to hear your excuses. the only thing i dont know is my card number that i cant even view on my secure online banking?? and all that you can say is sorry. please make a tv add about yourr weak points and see how many customers you will lose. </p> <p> </p>
I forgot to mention that me and a child had to sit and stay in a car next to the road because of you... I've you only knew how I feel about you right now.. it's "unhuman'' service. all you care about is the peoples money for you. I'm definitely not going to leave this here.
I forgot to mention that me and a child had to sit and stay in a car next to the road because of you... I've you only knew how I feel about you right now.. it's "unhuman'' service. all you care about is the peoples money for you. I'm definitely not going to leave this here.
a Little update someone is gonna tow me home. I haven't been on a holiday for 8 years reason being lack of time and funds. I've spoken to my holiday destination to be that's was payable upfront . I've lost that money now as well. I have now choice but to accept the gentleman's offer to assist me home. thank you fnb . it's what we can do for you? right?
a Little update someone is gonna tow me home. I haven't been on a holiday for 8 years reason being lack of time and funds. I've spoken to my holiday destination to be that's was payable upfront . I've lost that money now as well. I have now choice but to accept the gentleman's offer to assist me home. thank you fnb . it's what we can do for you? right?
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)