No service

<p>I went to FNB branch beggining of April to submit documents for unemployment ( retrenchment forms) Since then I have been to the branch twice because I need feed back, I need to know how much the insurance will cover. The people at Midrand branch are amazing but they have to send papers to head office. Can I just say that the head office staff is rude and unhelpful I have called them a couple of times and said they would get back to me. People can someone polite please call me.</p>