MG
Monean G

1 reviews | Active since Nov 2015

25 Nov 2015, 12:24

No Service

I lost my card last week and I called in to cancel. I'm the mean time, I have tried to sort out my issues with my account, but my funds are blocked. No one answers my complaints on Facebook or when I send emails. When I try and call, no one answers. Very upset and I want this resolved today!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2015, 12:46
Official
Hello Monnie Gair,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 819772.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)