No service

I was offered an FNB credit card. I accepted the offer, based on the arrangement, that FNB would take over my current Nedbank credit card outstanding balance.<br> <br> It has now been more than a month later, a visit to the local branch, and 2 telephonic attempts without resolve or at least feedback from FNB, and now I am obviously still paying monthly fees for both accounts.<br> <br> It's during times like this, that I wonder why I am paying so much in banking fees, and service charges, if this is the level of service you get.<br> <br> Get your act together FNB!<br> <br>