No Service

On July 01, 2023 I posted a complaint regarding the Interest rate that I was being charged on my KULULA CREDIT CARD after FNB advised me that they were discontinuing this card wef June 11, 2022. It is now July 25, 2023 and not withstanding numerous follow ups with FNB I am still awaiting a satisfactory reply to my complaint. I did receive an obscure response referring me to "Discovery Bank" to address my problem. Discovery Bank have NOTHING to do with Kulula, and I advised the respondent of this and did not receive any reply. I understand that Mr Cilliers Kriel is the Head of FNB Card Division. I would very much like to communicate with him directly in my endeavours to obtain an answer to my enquiry, and hopefully obtain a resolution as well. If this is possible it would be gratefully appreciated. Thanking you.