NM
Nazeefah M

1 reviews | Active since Jul 2018

21 Jun 2019, 10:11

No service-

Have been trying to contact FNB since yesterday. I have had my phone break and saw that I have a preapproved loan for r400 which is just enough to repair my phone. However, I cannot get loan because i dont have a phone for my banking app. I tried chatting with fnb yesterday, no response. Tried calling and was bounced around. Please contact me on my email address. I will be checking all day. Its urgent. Will continue posting till issue is resolved

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2019, 11:16
Official
Good day Nazeefah Motala, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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