NO SERVICE

FNB, credit card side has always persuaded me to apply for a credit card, even via my app. Eventually I did, walked in to a bank at Northgate. All went well and the consultant even made me aware that I qualify for a silver credit card. I app**** and chose not to use it until I wanted to. I have been having the card with me for over 2 months, never used and on 7 June I received an sms that says I owe R262. I phoned FNB right away and they informed me it's the fees for opening that account and i told him i was never made aware all the time that it costs money to open a credit card. Consultant never mentioned this to me and I never even used this card (I never activated it)...If I was made aware of this from the beginning, then surely I would pay... FNB put me in a corner here and that's not right. The consultant said promised to investigate and revert back but I have since been waiting...