CMvdW
Charles Munro van der Weshtuizen
1 reviews | Active since Jun 2016
08 Jan 2019, 15:36
No Service!!!!
Good Day,
On 12/07/2018 I sent an email and cancellation letter to FNB to close my cheque account after I was advised by you that I could do so. I notice that this has still not been done and I have now accrued over R 1000 in bank charges for an count I do not use.
Note, I will not pay these charges as I have proof that I advised you to close my account and will report this to the banking ombudsman if it is not resolved.
Kindly advise.
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FNB (First National Bank)'s replyOfficial
09 Jan 2019, 11:00Good Day Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply09 Jan 2019, 11:00
Official
Good Day Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***