AB
Adriaan B

1 reviews | Active since Nov 2010

19 May 2015, 15:14

No-Service

Two weeks ago I had to resolve my problem via HelloPeter. There was no help from emails that I have send. Last week I send email regarding my eBucks that was paid into my eBucks account and not my Fixed Deposit as per my instruction. I have not received feedback???? Last week I also purchased 4x Telkom airtime vouchers. Only 2x was transfered to my Telkom number. To date no feedback on my queries. It seems that HelloPeter is now the only method of resolving problems as there are no customer service agents attending to queries.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2015, 10:15
Official
Hello 1968A,

Thank you for raising your complaint with us.

As per your telephonic conversation with Leon, your complaint has been resolved.

Should you require any additional information or assistance, kindly contact us on ***.

Regards
The eBucks Team.