MM
Musa M

1 reviews | Active since Jan 2011

25 Oct 2018, 21:47

No service

The share investor side, you people are a bunch of consultants with no customer s****s at all. I sent a call me back email about 3.5 weeks ago and am still waiting. last week I received an email and someone said a consultant would call me back soon but a week later am still in limbo...well done because am not gonna invest my money with fnb anymore due to this terrible service...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2018, 09:17
Official

Good Day Musa

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

Ref: ***NF

Regards,

Client Experience Team

Email address: ***

Tel number: ***