1 reviews | Active since Mar 2018
No Service
FNB's Law on call is scheming money out of people! It does not provide any service to you. this is the second time i tried to make use of it and was told it is not covered! i requested for a refund of my premiums as no service is being provided, but FNB refuses to refund my money to me, they are quick to debit me every month but cant provide a service. I receive close to 6 calls a day from them for some or other new product. I am sure it is to take more money out with No service being provided!!!
Good Day fatima Abed,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day fatima Abed,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***