WN
Willem N

1 reviews | Active since Jun 2018

28 Jun 2018, 08:20

No Service

FNB LAWONCALL. I have been paying this policy since 2016. I got involved in a car accident and was accused of reckless and negligent driving. I called law on call and gave them the j175 no and the details. I spoke to Deon. He said not to worry the case will only be moved to another date on first court apperance. The will contact me. However they never did contact me and I stood in court alone facing a ******** record. I had to approach other lawyers that now took my case. Thanks for *****ing my money. I hope you will pay me back.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2018, 10:52
Official

Good day Willem Nortje,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Insurance for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)