MA
Manie A

1 reviews | Active since Sept 2011

08 Nov 2017, 07:03

NO SERVICE

I am private banking and when I phone to ask for assistance and Lebo and Prince (private banking suite) refuses to help me, I get f* frustrated. WHy am I paying so much in bank fees in you are unable to help me? I cannot wait till 8, I work!

This is unacceptable and I feel like switching banks!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2017, 09:46
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)