No sense of integrity at FNB highpoint

21.10. 2025 I went to open an fnb easy account,the consultant who was helping me made a hard credit enquiry on my credit profile without my consent the manager promised me that they will remove this enquiry which it never happened when I dispute it they are untruthful and said I opened a cheque's account when I do not have a cheque's account from FNB only an easy account