1 reviews | Active since Mar 2011
No return of emails/calls - FNB Private Banking
Hi, I have left a message for Keneiloe Mashigo at FNB Private Clients, and I have also sent her an email on 24 August, but she is not returning my calls or replying to my emails. Why am I paying a fee each month and I get no service from my banker? I want my private banker to be replaced with someone else or I will move my account to another bank, because clearly Keneiloe is not interested in her clients.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)